FEB 26TH - MARCH 7TH 2025

FAQS

Answers to our most common inquiries.

Dates and Times

  • Departure from Barbados to Trinidad & Tobago
    • Thursday, February 16th, 2023, 6:00pm
  • Arrival in Trinidad & Tobago
    • Friday, February 17, 2023, 11:00am
  • Docked near Hyatt Waterfront 
    • Friday, February 17-Tuesday, February 21, 2023
  • Departure from Trinidad & Tobago to Barbados
    • Tuesday, 21, 2023, 11:00pm
  • Arrival in Barbados
    • Wednesday, February 22, 2023, 12 noon


Questions about the ship, Rhapsody of the Seas:

  • Visit the Royal Caribbean website or contact Royal Caribbean Cruise Line at 800-256-6649 to speak to a representative. 

We look forward to having you join us on this Epic Carnival Experience!

Age Requirement:

  • The age minimum to attend My Epic Carnival Experience is 18+.
  • Children On Board– If you are planning to bring your children, under 18 years of age, on the My Epic Carnival Experience, please email us at myepiccarnival@gmail.com

Register or create an account:

  • The primary purchaser will need to create an account on our event website, through RezMagic, to successfully begin the transaction process.

Be prepared to provide the following information:

  • Legal first and last names, as they appear on your passport or birth certificate/driver’s license
  • Birth Date
  • Phone Number
  • Email Address
  • Mailing Address
  • Citizenship
  • Any special dietary or physical needs.

Have the following documents:

  • Valid form of photo identification (Driver’s License, State ID, etc)
  • Passport (be sure it will not expire during period of event)
  • Anything required for traveling to Barbados and Trinidad and back to your starting point. 
  • All guests must present the required documentation at embarkation. Guests without the required documentation will be denied boarding and no refund will be issued. Please understand that RCL will strictly enforce this requirement to be in compliance with this important U.S. Government mandate. My Epic Carnival Experience is not responsible for denied boarding due to insufficient documents.

Check with the latest travel requirements by your local government. 

  • My Epic Carnival Experience and the other Released Parties (as herein defined) assume no responsibility for advising you of immigration requirements. Non-U.S. citizens, including resident aliens, must contact the appropriate consulates, embassies and/or immigration office(s) to inquire about necessary documentation for the Cruise’s ports of call. Your name, as listed on your travel documents, must exactly match your name as listed on your Cruise documents.

Have a credit card ready to complete your online transaction 

  • We accept most major credit cards including Visa, Mastercard, American Express, and Discover.

Are there medical requirements that I must be aware of or prepare for?

  • Health and safety protocols, guest conduct rules, and regional travel restrictions vary by ship and destination, and are subject to change without notice. Due to evolving health protocols, imagery and messaging may not accurately reflect onboard and destination experiences, offerings, features, or itineraries. These may not be available during your voyage, may vary by ship and destination, and may be subject to change without notice. Contact Royal Caribbean  Cruise Line at 800-256-6649 to speak to a representative regarding their most current Health & Safety standards. 

Can I board from Trinidad instead of Barbados?

  • Yes! Purchase any My Epic Carnival Experience package and join us at the port in Trinidad near the Hyatt Waterfront. 
  • Be sure to have all necessary documents required.

I boarded in Barbados but want to end my experience in Trinidad and Tobago. Am I allowed to do that?

  • Unless cleared by Royal Caribbean, you cannot embark or disembark in any place other than where you start the cruise.

How do I book?

 

  • Initially, one person in your party will need to register and book the reservation. This person will be known as the ‘Primary Purchaser’.
    • Primary Purchaser must have all information for guests booking in the same room: Legal name, DOB, etc. (See “HOW TO START” section)



What types of payment is accepted?

  • All bookings will be online, thus credit card payments are a must. We accept most major credit cards including Visa, Mastercard, American Express, and Discover.




Are payment plans available?

  • Yes. Depending on the date of your initial booking, 3-month and/or 6-month payment plans may be available for My Epic Carnival Experience guests. The date you make your reservation will ultimately determine your total deposit due at the time of booking and the subsequent payment dates. 




Are multiple credit card payments acceptable?

  • Yes. Before booking online, be sure to have all credit card numbers, with expiration date and the CVC (card verification code) number ready, as well as the name and billing addresses for each card.


When is the last day to book?  

  • We recommend booking early to guarantee the best rates and best cabin locations. My Epic Carnival Experience will sell-out; secure your spot now!



Should I purchase Travel Insurance?  

  • Yes! It is highly recommended that you purchase travel insurance to protect yourself against financial loss due to non-refundable costs and fees due to unexpected cancellations and travel emergencies.

  • For your convenience, you will be presented with your Travel Insurance options after you have booked your cabin.



I want to attend but don’t have a roommate.

  • If you need a roommate, please text us via our event WhatsApp number at  +1 (702) 613-2033. Please review our Roommate Policy below:
    • Roommates may be assigned within two weeks of sailing. You will be provided with the name and email address of your roommate at that time.

    • If your roommate situation changes, please notify us immediately, via text, at our event WhatsApp number: +1 (702) 613-2033. Be sure to review our Cancellation Policy.

    • Our team will do our best to accomodate your roommate requests; no guarantees on pairings according to age, gender and cabin selection.

 

  • My Epic Carnival Experience and its Released Parties are not responsible nor liable for any and all claims or cause of action arising out of or in connection with your selection of a roommate for said event, including, without limitation, any injury or damage to persons or property which may be caused, directly or indirectly, in whole or in part, from such request or selection. You are choosing to assume risk.



How do I request to have a cabin next to my friends?

  • You can choose and select your cabins online.

  • If you and your friends are booking together it should be easy to select and choose cabins near each other.

  • Requests to be located next to your friends should be made at the time of booking.

  • My Epic Carnival Experience will use its best endeavors to book your cabin as close to your friends as possible, however, the earlier you book, the easier it is to accommodate these requests.

  • Special requests are not guaranteed. 



 

How do I book an Accessible Cabin?

  • Accessible staterooms are held for people with disabilities until all other non-accessible staterooms in that category are reserved.

  • Upon reserving an accessible stateroom, we require our guests to acknowledge the need for the accessible stateroom.

 



Are you celebrating a birthday or another special occasion?

  • Select our Special Occasion/Celebration Package while completing your online booking. Our support team will do their best to accommodate your request.


Can I make changes to my reservation?

  • Yes. The guest who places a reservation for a cabin onboard My Epic Carnival Experience will be considered that cabin’s “Primary Guest” and is the “owner” of the reservation.

     

  • The Primary Guest is solely responsible for initiating or authorizing changes to the reservation, and must agree in writing to any changes made to the reservation, by emailing


What is your Cancellation Policy?

  • All deposits and payments for the My Epic Carnival Experience are non-refundable; no exceptions.

     

  • Thus, we recommend the purchase of travel insurance when initially booking your trip. Please note that your decision not to travel due to State Department advisories or fear of travel will constitute a cancellation by you.
     
  • No refund or credit will be given for any unused features or early departures for any reason.
     
  • There will be no refunds given for those who do not board the ship on time, unused tickets, or after the My Epic Carnival Experience has occurred.
     
  • Please refer to our Terms and Conditions for more information on our cancellation policy.


What happens if someone in my reservation cancels?

  • As a courtesy, My Epic Carnival Experience offers guests within the same reservation the ability to split the cost between guests and additionally offers subsequent monthly payment plans depending on when the reservation was created. 
  • If a guest (with payment responsibility within the reservation) cancels, regardless of the reason, that guest will be responsible for covering their entire balance at the time of cancellation. 
  • Suppose that guest refuses to pay their outstanding balance. In that case, it then falls on the Primary to pay for the entire balance, alternatively, to reach an amicable plan with the remaining members of the cabin to cover the canceled guest’s portion either in full or split the balance owed into monthly payments for the remaining members of the group.
  • If you or any of the guests within a reservation can find a replacement for the person canceling, we can honor a name change subject to a $200-$300 USD name change fee depending on when the request is made. 
  • Once the new guest is added, they will take over the payment responsibility from the previous guest and pick up where they left off, however, My Epic Carnival Experience will not refund any previously paid portions to any guests regardless of the reason.
  • As a primary, if you are in a double occupancy room and your cabin mate cancels, they will be asked to pay their remaining balance, or find a replacement at which time either party will cover the ‘name change fee’ of US$200 – $300 USD. 
  • In the event that this guest refuses to pay off their balance, or find a replacement, the responsibility falls on the primary to find the replacement, pay the US$200 – $300 USD “name change fee,” or pay the double occupancy rate and remain in the room as a single occupant.
  • Please note that, as per the Terms and Conditions, Primaries cannot cancel out of the stateroom.

EPIC CABIN PACKAGES start as low as $1,900USD per person (double occupancy) all inclusive.

 

FULL PACKAGE: EPIC STAY

Board the Royal Caribbean ship in Barbados and sail to Trinidad & Tobago for 5 days and 6 nights of nonstop Carnival action.

  • Thursday, 16th: Sail Away Party featuring DJ Puffy, DJ Stephen, Alison Hinds and more!
  • Friday, 17th: Exclusive Welcome Party with surprise performances. 
    • Also included: Duck Work & Soca Monarch!
  • Saturday, 18th: Aqua
  • Monday, 20th: J’ouvert – Cocoa Devils
  • All food drinks are included onboard.
  • Disembark to partake in the Carnival festivities on the island.

ADD ON- EPIC STAY PREMIUM

Step off the ship and into the Trinidad & Tobago Carnival experience. 

THE PREMIUM ADD ON INCLUDES TICKETS TO A.M. BUSH, SOCA BRAINWASH, AWAKE BREAKFAST PARTY & ELEMENTS.

  • Enjoy a Party Package add-on to your Floating Hotel experience.
    • Thursday, 16th: Sail Away Party featuring DJ Puffy, DJ Stephen, Alison Hinds and more!
    • Friday, 17th: Exclusive Welcome Party with surprise performances. 
      • Also included: Duck Work & Soca Monarch!
    • Saturday, 18th: A.M. BUSH & Soca Brainwash
    • Sunday, 19th: Awake Breakfast Party & Elements
    • Monday, 20th: J’ouvert – Cocoa Devils

ADD ON- Carnival Monday and Tuesday with Costume (ADD ON) (while these limited stocks last)

  • Play Carnival Monday and Tuesday with full costume, along with food & drinks, in our EPIC section and our team associated Band.
    • Section Costume and Band to be announced September 1, 2022. 

What is included in the all-inclusive, My Epic Carnival Experience?

  • Floatel accommodations
  • Access to exclusive parties on board and off the cruise ship
  • Meals
  • Alcohol and Soft Drinks
  • Government taxes and fees

Your Epic Carnival Experience rate does not include:

  • Fetes / Carnival Party Packages
  • Non-refundable Service Fees charged by the cruise line; These fees are charged to your onboard account when you board the ship. Fees vary by cruise line and sailing, and are subject to change without notice.
  • Spa treatments and certain specialty exercise classes
  • Laundry
  • Photographs
  • Casino
  • Ship-to-shore phone, email, Internet, fax
  • Shore excursions
  • Airfare
  • Ground transportation to/from the Port
  • Food and beverages at off-site events

How can I connect with others who are a part of My Epic Carnival Cruise?

Visit our event social media platforms to connect with other EPIC attendees:

My Epic Carnival Facebook

EPIC Instagram

EPIC Twitter

When will I receive my ticket(s) or boarding pass(es)?  

  • Confirmed guests will receive an email with all pertinent cruise line booking and reservation instructions. 

  • This includes online check-in for boarding the ship and printing of your boarding pass. 

  • NOTE: Your receipt of purchase does not count as an entry/ticket/boarding pass. Individual guests must complete the mandatory online check-in, required by Royal Carribean International, at least one week prior to sailing. 

  • For more information, visit Royal Caribbean’s website, FAQ page for more information.

Why do I have to complete the online check in?  

  • This ensures Royal Caribbean has your booking information correct, and that your name is spelled exactly as it appears on your legal documentation (legal first and last names only; middle names are not needed). If your name is not spelled correctly, you could be denied boarding without a refund! 

My Epic Carnival Experience is not responsible for denied boarding. Please contact us immediately with any name corrections.

Your Epic Carnival Experience rate includes:

  • Accommodations, including access to exclusive parties on board the cruise ship
  • Meals
  • Alcohol and Soft Drinks
  • Government taxes and fees

 

Your Epic Carnival Experience rate does not include:

  • Fetes / Carnival Party Packages
  • Non-refundable Service
  • Fees charged by the cruise line; These fees are charged to your onboard account when you board the ship. Fees vary by cruise line and sailing, and are subject to change without notice.
  • Spa treatments and certain specialty exercise classes
  • Laundry
  • Photographs
  • Casino
  • Ship-to-shore phone, email, Internet, fax
  • Shore excursions
  • Airfare
  • Ground transportation to/from the Port
  • Food and beverages at off-site events

All EPIC guests must provide the following:

  • Legal first and last names, as it appears on your passport or birth certificate/driver’s license
  • Birth Date
  • Phone Number
  • Email Address
  • Mailing Address
  • Citizenship
  • Any special dietary or physical needs.

All bookings will be online, thus credit card payments are a must. We accept most major credit cards including Visa, Mastercard, American Express, and Discover.

Before booking online, be sure to have all credit card numbers, with expiration date and the card’s verification code/number, as well as the name and billing addresses for each card.

Yes. Depending on the date of your initial booking, 3-month and/or 5-month payment plans may be available for My Epic Carnival Experience guests. The date you make your reservation will ultimately determine your total deposit due at the time of booking and the subsequent payment dates. Check out our price page for more info.

We recommend booking early to guarantee the best rates and best cabin locations. My Epic Carnival Experience will sell-out; secure your spot now!

All deposits and payments for the My Epic Carnival Experience are non-refundable; no exceptions. Thus, we recommend the purchase of travel insurance when initially booking your trip. Please note that your decision not to travel due to State Department advisories or fear of travel will constitute cancellation by you. No refund or credit will be given for any unused features or early departures for any reason. There will be no refunds given for those who do not board the ship on time, unused tickets, or after the My Epic Carnival Experience has occurred. Please refer to our Terms and Conditions for more information on our cancellation policy.

The guest who places a reservation for a cabin onboard My Epic Carnival Experience will be considered that cabin’s “Primary Guest” and is the “owner” of the reservation. The Primary Guest is solely responsible for initiating or authorizing changes to the reservation, and must agree in writing to any changes made to the reservation, by emailing

Yes! It is highly recommended that you purchase travel insurance to protect yourself against financial loss due to non-refundable costs and fees due to unexpected cancellations and travel emergencies. For your convenience, you will be presented with your Travel Insurance options after you’ve booked your cabin.

Each guest is responsible for ensuring they have the proper, valid documents to board the ship. My Epic Carnival Experience is not responsible for denied boarding due to insufficient documents.

You can choose and select your cabins online. If you and your friends are booking together it should be easy to select and choose cabins near each other. Requests to be located next to your friends should be made at the time of booking. My Epic Carnival Experience will use its best endeavors to book your cabin as close to your friends as possible, however, the earlier you book, the easier it is to accommodate these requests. Special requests are not guaranteed. Please call our event WhatsApp number at  +1 (702) 613-2033, for assistance.

We have been getting requests about roommates. We are not doing roommate matching this year. If you are by yourself, you can buy a cabin as a single.

  • The age minimum to attend My Epic Carnival Experience is 18+.
  • Children On Board– If you are planning to bring your children, under 18 years of age, on the My Epic Carnival Experience, please email us at myepiccarnival@gmail.com

 

Select our Special Occasion/Celebration Package while completing your online booking. Our support team will do their best to accommodate your request.

Accessible staterooms are held for people with disabilities until all other non-accessible staterooms in that category are reserved. Upon reserving an accessible stateroom, we require our guests to acknowledge the need for the accessible stateroom.

Visit Royal Carribean’s Accessible Staterooms for more information.  

All guests must present the required documentation at embarkation. Guests without the required documentation will be denied boarding and no refund will be issued. Please understand that RCL will strictly enforce this requirement to be in compliance with this important U.S. Government mandate.

Confirmed guests will receive an email with all pertinent cruise line booking and reservation instructions. This includes online check-in for boarding the ship and printing of your boarding pass. Your receipt of purchase does not count as an entry/ticket/boarding pass. Individual guests must complete the mandatory online check-in, required by Royal Carribean International, at least one week prior to sailing. For more information, visit Royal Caribbean’s website, FAQ page for more information.

To make sure the cruise line has your booking information correct, and that your name is spelled exactly as it appears on your legal documentation (legal first and last names only; middle names are not needed). If your name is not spelled correctly, you could be denied boarding without a refund! My Epic Carnival Experience is not responsible for denied boarding. Please contact us immediately with any name corrections.

Contact our team via email at myepiccarnival@gmail.com. Calls, emails and text messages will be answered in the order in which they were received/sent, between the hours of 12pm-4am EST.

 

We look forward to having you join us in this Epic Carnival Experience!